Sending an email in Outlook is very easy and almost intuitive. You do not need to do much or learn much about sending an email. Just click on “New Email” from the home tab, or you can also press Ctrl + N (when focus is in Outlook Mail) and then just compose your message. Enter the addresses in the To and CC bar, enter the subject line, attach any files if you have to, write the text message in the main body of the email, and press “Send.”
But if you are a more professional email user whose needs are slightly more complicated, you probably use the Outlook features to their fullest. Doing so can also bring some issues that you may not have seen or faced before. Some of these issues are minor and are merely due to a modified settings in Outlook Options. The other ones can be major issues that might need relatively more time to fix.
Issues while sending an email in Outlook
Today, we are taking time to discuss five some of these problems. They are not always problems, per se, but they can be frustrating to spot and can make it annoying if you are not exactly sure what’s causing it.
#1 Cannot see BCC field:
BCC is when you want to add a recipient that will be invisible from all the other recipients of the mail. For instance, when you want to send an email to your team but also to the QA department, you can BCC the address for QA team, which your other team won’t be able to see.
The BCC option sometime might be invisible. To enable it again, go to ‘Options’ tab at the top ribbon and inside “show fields,” click on Bcc to turn it back on.
#2 The Voting buttons are not working:
If you like to add the voting buttons to your email but the recipients are not receiving the mail with the voting options, it’s likely because you are composing an email that is being converted to HTML format. You need to switch it back to rich-text format (rtf). Go to “File” > Options > Mail tab > under ‘Message Format,’ where it says “when sending messages in rich text format to internet recipients,” change it to “Send Using Outlook rich text format.”
#3 Cannot attach the file to an email:
When you go to attach a file, it does not get attached to the email like it normally would but instead, it shows up inside the mail body itself, as it is embedded within the email but not as an attachment. This is because the email format is set to plain text. Again, as explained above in the 2nd point, you can go to Outlook options and change it to either HTML or rich text. But if you want to do it just this one time, then when composing a message, go to the ‘Format text’ from the top ribbon and change the format to either HTML or rich-text. This will only apply for the email you are sending.
#4 Cannot embed images to an email:
If you cannot embed images inside the body of email, this is again due to the email format being plain text. Change it back to either HTML or Rich-text as explained above in 2nd and 3rd points.
#5 Issues with the proof reading:
If while typing a new message, you are having issues with the auto-correction or with other proofreading related issues, you can check the settings in Outlook. Go to File > Options > Mail, and then under “Compose messages,” click on Editor Options > Proofing tab, and check if all the settings are what you would want them to be. Also click on the “Auto-correct Options” button to change how you would want Outlook to auto-correct mistakes or not do that at all.
We hope the above article has been helpful to resolve those issues with ease.